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Low season | January |
|---|---|
High season | May |
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Hawaiian Airlines customer reviews
7.8
Based on 2,507 verified guest reviews
8.5Crew
7.1Entertainment
7.7Comfort
7.0Food
8.0Boarding
Pros +
- Friendly onboard crew. (in 381 reviews)
Cons -
- Luckily we didn’t have to make a connecting flight. (in 399 reviews)
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Seats are really small and crammed together
It was not a good experience. When I went to check-in one of Alaska's employees told me I had to check-in with Hawaiian Airlines, which was on the opposite side of the airport. I made my way over and when I got to Hawaiian Airlines they told me I was in the wrong place. The employee saw the look of defeat in my face and was able to get someone to check me in and text me my boarding pass. I had to make my way all the way back to the other side of the airport and barely made my flight. I think it would be very helpful for employees to be more informed with these Hawaiian flights that are operated by Alaska so they are not rerouting people to the wrong terminals. Also, clear signage in the check-in area.
Same as ive said before. All airlines and TSA need a massive revamp.
Alaska airline sis usually great. However flying nowadays is so stressful and feels more like an interrogation rather than a fun part of the vacation experience. From the TSA to the cramped seating it feels like i am entering a concentration camp having my picture taken via TSA and being forced to have my body scanned. Then we are forced to sit in beyond cramped conditions where our knees are crushed into the back of the seat in front of us with almost no movement possible constantly being reminded to put our seats forward when we want to alleviate the horrendous pain of our knees being shoved into hard plastic. My knees looked like i had kneeled on gravel for 2 days straight after flying for a total of 14 hours for my roundtrip. I keep hearing from our elders about the jopys of flying in the 70s and 80s but now it feels like the joy has been removed as a means of acquiring more financial gain by the airlines. Not to mention that my flight via hawaiin airlines was delayed so long that i had to miss my connecting flight which then forced me to miss another day of work and the only recourse i had was a wonderful conversation with a lady via Alaskan Airlines when she got me a new flight the next day due to the delay. She was very pleasant and helpful. She got me onto a nother flight the following day but when i have to travel 2 hours from springfield Illinois to st louis it was a huge hassle having the delay in the first place. Not even the tiniest bit of compensation was offered either. Not a voucher, not a free meal, not a slightly better seat, just a reschedule when in no way was the delay or the missing of the connecting flight my fault. I want to reiterate that Alaska Airlines is really one of the best airlines overall. I fully understand they dont control the TSA, but it does effect the overall experience when TSA is making it feel like we are going through a re-education camp with rather strange videos playing on the walls the entire way through Security. With that said, Alaska should take cosnideration from years of past and make the flying experience fun again. I understand profit is important, but if just ONE airline made flying like it used to be 40 years ago and stopped making it such a money-driven experience, then i, along with many others would choose to fly more often. We see the smaller soda cans and we laugh, we see the tiny snacks and scoff, we see the ridiculous wifi costs and choose to not pay for it because we download our own prior to flying. Why not get everyone to use the wifi by making it like 2 bucks rather than 8 bucks? Make a much larger first class area with slightly lower costs so it doesn't feel like we are mere peons boarding a cattle car? Create some more leg room and watch how fast people are clamoring for your airline over others. Not one airline is actually catering to the general public, if they did, they would see so many people seeking out their airlines above all others and it is just that simple.
Both flights were late 2+ hours with ZERO communication from the airlines or their staff. No offers for compensation. WiFi didn’t work for streaming and they said to only use browsing but that didn’t work either. Waste of $$. No drinks only boxed water or apple juice. No snack. One of the worst flight experiences I’ve ever had.
Excellent I wouldn’t change a thing.
The ticket and bag check in was chaotic at SEATAC. No clear communication or signage for bag drop off.
This was actually an Alaska flight. I was not able to check in online using the Kayak app or the web for Hawaiian or Alaska airlines. So I contacted Hawaiian and they advised that I had to go to the counter when I arrive at the airport. So I waited in line at the Hawaiian counter for 45 minutes. When I got to the ticket agent she advised that I needed to go to the Alaskan Airlines ticket counter. So I went to that counter which thankfully was not busy. I received my boarding pass and then went to security. I arrived at the gate as boarding was beginning. The frustration is that Hawaiian or Kayak should have directed me to the correct ticket counter. When it is “operated by” a average person doesn't know what that means. Kayak app was silent on what action to take when I was unable to check in online and Hawaiian just stated my ticket number and confirmation numbers were invalid. Communication is key and this process could be cleaned up. Thank goodness I am savvy and speak English, I can’t imagine this process for someone who may not be.
If I knew I would be on Alaska Airlines flying back, I never would have bought the ticket. My flight kept getting delayed and Alaska always seems to be late which is why I don’t fly on them.
Good. They changed our gate very late and then when we landed, we had to wait 20 minutes to get off the airplane because another plane was in a slot.
Hawaiian Airlines flight status
Fri 6/20
Hawaiian Airlines route map – Which destinations does Hawaiian Airlines fly to?
Find out which destinations you can fly to direct with Hawaiian Airlines by entering your departure airport. If you want to know whether Hawaiian Airlines flies a certain route, enter both the departure and destination airport before hitting search.Fri 6/20
All Hawaiian Airlines flight routes
| Flight no. | Departure airport | Arrival Airport | Duration | Sun | Mon | Tue | Wed | Thu | Fri | Sat |
|---|---|---|---|---|---|---|---|---|---|---|
| 458 | Tokyo (HND) | Honolulu (HNL) | 7h 50m | • | • | • | • | • | • | • |
| 239 | Kailua-Kona (KOA) | Kahului (OGG) | 0h 37m | • | • | • | • | • | • | • |
| 628 | Honolulu (HNL) | San Diego (SAN) | 5h 30m | • | • | • | • | • | • | • |
| 240 | Lihue (LIH) | Kahului (OGG) | 0h 49m | • | • | • | • | • | • | • |
| 50 | Honolulu (HNL) | New York (JFK) | 9h 25m | • | • | • | • | • | • | • |
| 460 | Incheon (ICN) | Honolulu (HNL) | 9h 5m | • | • | • | • | • | ||
| 255 | Kahului (OGG) | Honolulu (HNL) | 0h 45m | • | • | • | • | • | • | • |
| 698 | Anchorage (ANC) | Seattle (SEA) | 3h 20m | • | • | • | • | • | • | • |
| 15 | San Diego (SAN) | Honolulu (HNL) | 6h 0m | • | • | • | • | • | • | • |
| 69 | Long Beach (LGB) | Honolulu (HNL) | 5h 45m | • | • | • | • | • | • | • |
| 60 | Kahului (OGG) | Sacramento (SMF) | 4h 55m | • | • | • | • | • | • | • |
| 34 | Kahului (OGG) | Los Angeles (LAX) | 5h 0m | • | • | • | • | • | • | • |
| 51 | New York (JFK) | Honolulu (HNL) | 10h 35m | • | • | • | • | • | • | • |
| 530 | Kahului (OGG) | Kailua-Kona (KOA) | 0h 35m | • | • | • | • | • | • | • |
| 129 | Kailua-Kona (KOA) | Lihue (LIH) | 0h 56m | • | • | • | • | • | • | • |
| 72 | Kahului (OGG) | Long Beach (LGB) | 5h 5m | • | • | • | • | • | • | • |
| 25 | Portland (PDX) | Honolulu (HNL) | 5h 50m | • | • | • | • | • | • | • |
| 5 | Las Vegas (LAS) | Honolulu (HNL) | 6h 20m | • | • | • | • | • | • | • |
| 549 | Kahului (OGG) | Lihue (LIH) | 0h 51m | • | • | • | • | • | • | • |
| 31 | Las Vegas (LAS) | Kahului (OGG) | 5h 55m | • | • | • | • | • | • | • |
| 30 | Kahului (OGG) | Seattle (SEA) | 5h 30m | • | • | • | • | • | • | • |
| 63 | Los Angeles (LAX) | Lihue (LIH) | 5h 55m | • | • | • | • | • | • | • |
| 654 | Kahului (OGG) | San Jose (SJC) | 5h 0m | • | • | • | • | • | • | • |
| 47 | Oakland (OAK) | Honolulu (HNL) | 5h 30m | • | • | • | • | • | • | • |
| 71 | Long Beach (LGB) | Kahului (OGG) | 5h 40m | • | • | • | • | • | • | • |
| 520 | Lihue (LIH) | Kailua-Kona (KOA) | 0h 54m | • | • | • | • | • | • | • |
| 42 | Kahului (OGG) | San Francisco (SFO) | 4h 55m | • | • | • | • | • | • | • |
| 68 | Lihue (LIH) | Oakland (OAK) | 5h 10m | • | • | • | • | • | • | • |
| 824 | Tokyo (NRT) | Seattle (SEA) | 9h 15m | • | • | • | • | • | • | • |
| 346 | Honolulu (HNL) | Kahului (OGG) | 0h 43m | • | • | • | • | • | • | • |
| 59 | Sacramento (SMF) | Kahului (OGG) | 5h 30m | • | • | • | • | • | • | • |
| 457 | Honolulu (HNL) | Tokyo (HND) | 8h 25m | • | • | • | • | • | • | • |
| 19 | Sacramento (SMF) | Honolulu (HNL) | 5h 35m | • | • | • | • | • | • | • |
| 202 | Honolulu (HNL) | Hilo (ITO) | 0h 55m | • | • | • | • | • | • | • |
| 449 | Honolulu (HNL) | Osaka (KIX) | 9h 0m | • | • | • | • | • | • | • |
| 228 | Honolulu (HNL) | Kailua-Kona (KOA) | 0h 47m | • | • | • | • | • | • | • |
| 6 | Honolulu (HNL) | Las Vegas (LAS) | 5h 45m | • | • | • | • | • | • | • |
| 2 | Honolulu (HNL) | Los Angeles (LAX) | 5h 25m | • | • | • | • | • | • | • |
| 70 | Honolulu (HNL) | Long Beach (LGB) | 5h 20m | • | • | • | • | • | • | • |
| 95 | Salt Lake City (SLC) | Honolulu (HNL) | 6h 40m | • | • | • | • | • | • | • |
| 26 | Honolulu (HNL) | Portland (PDX) | 5h 30m | • | • | • | • | • | • | • |
| 653 | San Jose (SJC) | Kahului (OGG) | 5h 25m | • | • | • | • | • | • | • |
| 91 | San Jose (SJC) | Honolulu (HNL) | 5h 25m | • | • | • | • | • | • | • |
| 670 | Honolulu (HNL) | Seattle (SEA) | 5h 45m | • | • | • | • | • | • | • |
| 41 | San Francisco (SFO) | Kahului (OGG) | 5h 20m | • | • | • | • | • | • | • |
| 633 | Seattle (SEA) | Honolulu (HNL) | 6h 0m | • | • | • | • | • | • | • |
| 681 | Seattle (SEA) | Anchorage (ANC) | 3h 45m | • | • | • | • | • | • | • |
| 271 | Hilo (ITO) | Honolulu (HNL) | 0h 56m | • | • | • | • | • | • | • |
| 203 | Honolulu (HNL) | Lihue (LIH) | 0h 42m | • | • | • | • | • | • | • |
| 134 | Lihue (LIH) | Honolulu (HNL) | 0h 39m | • | • | • | • | • | • | • |
| 337 | Kailua-Kona (KOA) | Honolulu (HNL) | 0h 51m | • | • | • | • | • | • | • |
| 92 | Honolulu (HNL) | San Jose (SJC) | 5h 15m | • | • | • | • | • | • | • |
| 119 | Hilo (ITO) | Kahului (OGG) | 0h 41m | • | • | • | • | • | • | |
| 510 | Kahului (OGG) | Hilo (ITO) | 0h 38m | • | • | • | • | • | • | |
| 90 | Honolulu (HNL) | Boston (BOS) | 9h 45m | • | • | • | • | • | ||
| 451 | Honolulu (HNL) | Sydney (SYD) | 10h 40m | • | • | • | • | • | ||
| 452 | Sydney (SYD) | Honolulu (HNL) | 9h 45m | • | • | • | • | • | ||
| 89 | Boston (BOS) | Honolulu (HNL) | 11h 5m | • | • | • | • | • | ||
| 459 | Honolulu (HNL) | Incheon (ICN) | 9h 45m | • | • | • | • | • | ||
| 624 | Honolulu (HNL) | San Francisco (SFO) | 5h 10m | • | • | • | • | • | ||
| 623 | San Francisco (SFO) | Honolulu (HNL) | 5h 25m | • | • | • | • | • | ||
| 33 | Los Angeles (LAX) | Kahului (OGG) | 5h 35m | • | • | • | • | • | • | • |
| 9 | Los Angeles (LAX) | Honolulu (HNL) | 5h 49m | • | • | • | • | • | • | • |
| 823 | Seattle (SEA) | Tokyo (NRT) | 10h 20m | • | • | • | • | • | • | • |
| 96 | Honolulu (HNL) | Salt Lake City (SLC) | 6h 10m | • | • | • | • | • | • | • |
| 450 | Osaka (KIX) | Honolulu (HNL) | 8h 10m | • | • | • | • | • | • | • |
| 20 | Honolulu (HNL) | Sacramento (SMF) | 5h 10m | • | • | • | • | • | • | • |
| 65 | Sacramento (SMF) | Lihue (LIH) | 5h 30m | • | • | • | • | |||
| 66 | Lihue (LIH) | Sacramento (SMF) | 5h 15m | • | • | • | • | |||
| 23 | Oakland (OAK) | Kahului (OGG) | 5h 15m | • | • | • | • | |||
| 466 | Pago Pago (PPG) | Honolulu (HNL) | 5h 30m | • | • | • | ||||
| 465 | Honolulu (HNL) | Pago Pago (PPG) | 5h 40m | • | • | • | ||||
| 827 | Honolulu (HNL) | Fukuoka (FUK) | 9h 25m | • | • | • | ||||
| 74 | Kailua-Kona (KOA) | Sacramento (SMF) | 5h 10m | • | • | • | ||||
| 73 | Sacramento (SMF) | Kailua-Kona (KOA) | 5h 20m | • | • | • | ||||
| 828 | Fukuoka (FUK) | Honolulu (HNL) | 8h 30m | • | • | • | ||||
| 35 | Phoenix (PHX) | Honolulu (HNL) | 6h 35m | • | • | • | • | • | • | • |
| 29 | Seattle (SEA) | Kahului (OGG) | 6h 10m | • | • | • | • | • | • | • |
| 64 | Lihue (LIH) | Los Angeles (LAX) | 5h 20m | • | • | • | • | • | • | • |
| 36 | Honolulu (HNL) | Phoenix (PHX) | 6h 0m | • | • | • | • | • | • | • |
| 48 | Honolulu (HNL) | Oakland (OAK) | 5h 15m | • | • | • | • | • | • | • |
| 667 | Oakland (OAK) | Lihue (LIH) | 5h 25m | • | • | • | • | • | • | • |
| 32 | Kahului (OGG) | Las Vegas (LAS) | 5h 25m | • | • | • | • | • | • | • |
Hawaiian Airlines contact information
- HAIATA code
- +1-800-367-5320Call
- hawaiianair.comVisit
Overview of Hawaiian Airlines
Hawaiian Airlines is based in Honolulu and flies to destinations across the United States, East Asia, Pacific Islands, and Oceania. Eight destinations throughout the Hawaiian Islands are serviced, with assistance from an additional hub in Kahului. A large percentage of the airline’s customers are vacationers.
Passengers can choose between Economy, Economy Comfort, and Premium Cabin. An island vibe is felt as soon as you walk on the plane, with flight attendants wearing floral-patterned shirts and flowers behind their ears. Standard Economy seats have approximately 31 in of pitch, while Economy Comfort provides an additional 5 in of room. Economy Comfort also provides a personal electrical outlet and an amenity kit. In Premium Cabin you will be welcomed into a Hawaiian-inspired setting with bamboo paneling and light blue textures. Seats can recline flat, while entertainment comes in the form of a detachable tablet.
It is owned by the Hawaiian Holdings group, which also manages the subsidiary ‘Ohana by Hawaiian. Hawaiian Airlines holds codeshare agreements with several major carriers, including United Airlines, Delta Air Lines, American Airlines, Japan Airlines, Turkish Airlines, and Air China. An interline partnership is also maintained with South African Airways that allows passengers to travel on multi-leg services via New York under one ticket.
Airbus and Boeing aircraft are operated by Hawaiian Airlines. The Airbus A330-200, capable of transporting approximately 278 passengers, is one of the most commonly flown models. All of the fleet are named after native Polynesian birds, such as Maile, Kalo, Lama, and Hau. The names are printed alongside the cockpit windows.
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Hawaiian Airlines information
| IATA code | HA |
|---|---|
| Routes | 136 |
| Top route | Kahului to Honolulu |
| Airports served | 46 |
| Top airport | Honolulu |
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.